Shipping Policy – CBD MARKET SHOP

At CBD MARKET SHOP, we are committed to providing a seamless and reliable shopping experience, from browsing our premium CBD products to receiving your order at your door. We understand the importance of timely and safe delivery, which is why we’ve designed our shipping policy to ensure that you can enjoy your products as quickly and efficiently as possible.

Processing Your Order

Once your order is placed, we make every effort to process it as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email once your order has been successfully placed, and another email with tracking details once your order has shipped.

Please note that during peak shopping periods or holidays, processing times may be slightly longer, but rest assured we are doing everything we can to get your order to you in a timely manner.

Shipping Rates

We offer competitive and transparent shipping rates to ensure that you receive the best value for your order. The exact shipping cost will be calculated at checkout, based on your location and the weight of your order.

Domestic Shipping:
For orders within the United States, we offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Free Shipping: On orders over $50 (within the U.S.), we offer free standard shipping as a thank you for choosing CBD MARKET SHOP.

International Shipping:
We also offer international shipping to select countries. Shipping rates for international orders are calculated at checkout, and delivery times vary depending on the destination. Please note that international shipping may be subject to customs regulations, and additional import duties or taxes may apply.

Shipping Restrictions

  • Legal Restrictions: Due to various laws governing the sale of CBD products, CBD MARKET SHOP currently ships only to locations where CBD is legally permitted. We are continuously monitoring changes in laws to ensure compliance with all local, state, and federal regulations.
  • P.O. Boxes & APO/FPO Addresses: We are happy to ship to P.O. Boxes and APO/FPO addresses within the U.S. However, please note that shipping times may be longer for these addresses.
  • Address Accuracy: To ensure a smooth delivery process, please provide accurate and complete shipping information at checkout. CBD MARKET SHOP cannot be held responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Order Tracking

Once your order has shipped, we will send you a tracking number via email. You can use this tracking number to monitor the status of your delivery. In most cases, you can track your order directly through the carrier’s website.

If you experience any issues with tracking, or if your package hasn’t arrived within the estimated delivery time, please don’t hesitate to contact our customer service team. We are here to assist you and will work with the carrier to resolve any issues.

Lost or Damaged Shipments

While we take great care in packaging and shipping your products, sometimes things can go wrong. If your order is lost or damaged during shipping, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as appropriate.

Please keep in mind that CBD MARKET SHOP is not responsible for any delays or issues caused by the carrier, including lost, stolen, or damaged packages once the shipment is in transit. However, we are dedicated to supporting you throughout the process and ensuring that any problems are addressed as quickly as possible.

Returns & Exchanges

If you’re not satisfied with your purchase, please review our Return Policy for more information on how to initiate a return or exchange. We want you to be completely happy with your purchase and will do our best to resolve any issues promptly.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, don’t hesitate to reach out to our friendly customer service team at sales@cbdmarketshop.com. We are here to ensure that your experience with CBD MARKET SHOP is smooth and enjoyable.

Thank you for shopping with CBD MARKET SHOP. We’re excited to help you discover the benefits of CBD and cannabinoids in the most convenient way possible. Enjoy your shopping experience, and we look forward to delivering wellness right to your doorstep!